How can we help you?

On this page you can find out about:

• How to Contact Us:

• Ordering something special

• Discounts for Costume Supplies to Schools, Drama Groups & Charities

• Bulk Discounts

• Terms & Conditions of Hire:

• Company registration:

How to Contact Us:

Telephone: 01829 262470

email:   info@cheshirecostumes.co.uk

We are happy to visit clients who intend to hire large quantities of costumes, anywhere in the UK.

Visit us:

We are based near Tarporley, Cheshire.

Viewings are by appointment so that we can give you 100% attention.

Please phone to arrange a viewing.

We can meet you in the evening or at weekends if required.

Getting Your Costumes

You can  collect your costumes from us directly. 

Whilst we are based in Cheshire we can arrange for costumes to be delivered throughout the UK  using Royal mail or a courier service.

Ordering something special

We have established a range of high quality suppliers from around the world. If you want a costume or accessory that we do not stock we can try to get it for you. Similarly, if you would prefer to buy one of our hire quality costumes we can try to have one made for you. Please give us a call on 01829 262470.

Discounts for Costume Supplies to Schools, Drama Groups & Charities

We are keen to support local schools, charities & dramatic groups & can arrange discounts, so please talk to us to see how we can help you.  Here are some of the groups that we have recently supported:

Schools - Eaton Primary (nativity costumes)

Charities - The Railway Children

Drama Groups - Bunbury Good Companions

Bulk Discounts

organising a party? Talk to us about group discounts.

Terms & Conditions of Hire:

Hiring Costumes

Ownership:
All costumes are & remain the property of Charlie Vegas Ltd.
Availability:
All costumes are subject to availability. Charlie Vegas Ltd reserves the right to withdraw from hire any costume without notice.
Prices:
Prices are correct at publication. Charlie Vegas Ltd reserves the right to amend prices without notice. On existing orders, should a price decrease Charlie Vegas Ltd is not obliged to refund the difference. Similarly, should a price increase Charlie Vegas Ltd is not obliged to sell/hire at the previous lower price.
Payment:
Payment must be made in full prior to hire.
A costume is only deemed booked when full payment has been made.
Payment can be made by credit / debit card, cheque or BACS/Bank Transfer.
School & Local Authority purchase orders are welcome.
Cancellation:
In the event of cancellation of hire by the customer the following charges will apply:
Less than 1 week before hire date - full hire price (less delivery) will be retained.
Cancellation between 1 - 2 weeks before hire date - 50% of hire price will be retained.
Charlie Vegas Ltd reserve the right (prior to shipment) to decline, reject or similarly cancel an order without notice & will refund any payment in full.
Security Deposit
A security deposit will be charged for each costume hired.
Part or all of deposit will, at Charlie Vegas Ltd’s discretion, be forfeited in the following circumstances:
Non return of costume
Late return of costume
The need for significant repair, cleaning or replacement of part/all of costume.
Failed delivery to/pick up from customer by courier.
Deposits will be refunded within 7 working days of costume being delivered & signed for at the offices of Charlie Vegas Ltd.
Product size/description:
The sizes that are shown are based upon our manufacturers’ advice. They are a guide only.
Images:
Every effort is made to keep images up to date. Charlie Vegas & its manufacturers do however, reserve the right to modify colour or product specification without notice.
Delivery:
The customer will be advised which day they can expect delivery. It is the customer's responsibility to ensure that they can receive delivery on the appointed day. No refund will be given if the courier arrives at customer address & the customer (or their representative) is not available to receive the delivery.
The standard delivery time is 8am – 5:30pm, Monday to Friday.
Upgraded time & Saturday deliveries are available by arrangement with & payment to Charlie Vegas Ltd prior to despatch.
Receipt is deemed to be from when the costume is signed for at the delivery address.
Delivery is by 3rd party carriers. Whilst Charlie Vegas ltd regrets any late delivery by courier companies we do not accept responsibility for late/non  arrival of goods or costs incurred by customer . This includes damage in transit, strike action & any other carrier fault out of our control.
Unless previously arranged with Charlie Vegas Ltd, costumes are returned at the customer’s expense. Costumes should be sent by Courier, Royal Mail Special Delivery or Parcelforce 24 service & proof of posting/tracking number should be obtained. The responsibility for the costume remains the customers until the costume is delivered & signed for at the offices of Charlie Vegas Ltd.
 If the customer has arranged for Charlie Vegas Ltd to organise costume return, the costume must be securely packed & ready for courier on advised day of collection. If courier is not able to obtain package on arrival at customer's premises the customer will be charged for re-arranged pick up.
Security:
The customers is responsible for the security of the costume whilst in their care.
The customer must not sell, relinquish possession, repair or modify the costume without the written consent of Charlie Vegas Ltd.
Safe Use:
The customer must use the costume responsibly & in the manner that it is designed for.
It should only be worn by an adult.
Liability:
Wearing the costume is at the customers own risk, Charlie Vegas Ltd accept no liability for injuries sustained whilst wearing a costume.
Charlie Vegas Ltd accept no liability for product defects arising from fair wear & tear, wilful damage, negligence, misuse or costume alteration.
Charlie Vegas Ltd accept no responsibility or cost for any expenses incurred by the customer over & above the cost to hire their costume(s) from us & postage if charged.

Credit Card Security:

Charlie Vegas Ltd does not hold details of customer’s credit/debit cards

Privacy:

Charlie Vegas does share customer’s personal details with any 3^rd party.
Acceptance of Terms:
By booking & paying for a costume, a customer accepts these conditions of hire.
 

Company registration:

Cheshire Costumes is a trading name of Charlie Vegas Ltd, registered in England & Wales, Registration number 5025587.